Privacy Policy
Last updated 2026-09-23
Awaiting legal review
This text describes what the site actually does with your data, but it has not yet been reviewed by a lawyer for the countries we operate in. Treat it as a factual description rather than a finished legal instrument.
What we collect
Enquiries currently arrive by email, so we receive the address you write from and whatever you choose to write and attach. When the project assessment form is open, it asks for your name, an optional company name, a work email address, country, time zone, preferred language, the stage your company is at, which service areas your project touches, a description of the problem, whether a system already exists, what data you hold, your target schedule, a budget range, whether the industry is regulated, and any files you attach.
We do not store your IP address or browser identifier with the record. Spam protection counts requests against a hashed value that is discarded after ten minutes and cannot be reversed to an address.
The site also records anonymous usage events: which buttons were clicked and which language was chosen. They carry no name, email address, IP address, or anything you typed, and they use no cookies.
Why we hold it
To read your enquiry, ask follow-up questions, and propose a next step. We do not use it for anything else and we do not sell it.
How long we keep it
Form submissions are deleted 24 months after they are received and their attached files after 12 months, automatically on a schedule. Enquiries sent by email stay in our mailbox until you ask us to delete them.
Who else sees it
The site runs on Cloudflare, which processes requests. Email sent to our address passes through Cloudflare and is delivered to our mailbox provider. When the enquiry form is open, Cloudflare also stores its records and attachments and runs the human check, and notification email is sent through an email delivery provider. Apart from these providers, no one receives your enquiry.
Sensitive data
Do not send original medical, veterinary, or personal health records by email or through any form. If a project needs that material, we agree an NDA first and use a separate channel.
Your choices
Email us to ask what we hold about you, to correct it, or to have it deleted before the retention period ends. We reply to the address the request comes from.